July 27, 2021
Leadership Can Be Learned
Leaders become effective when they know how to provide actionable feedback, coaching, and create an environment of respect & consideration. In turn, teams are nurtured to grow and produce their best results.
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July 27, 2021
Make Onboarding More Engaging to Keep New Hires
When it comes to retention, first impressions count. After the initial onboarding experience, your new employees will need ongoing opportunities to decrease skill gaps between new and seasoned employees. With Fluency Speak you can supply learning opportunities quickly and easily, and the learning will stick!
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July 27, 2021
Improve Sales & New Product Training
Confidence isn’t something you either have or you don’t — it comes from gaining knowledge through ongoing practice. Equip your sales teams with the confidence and communication skills to land the deal.
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July 27, 2021
Crisis Communication Skills Have Never Been More Vital
Navigating a company crisis requires employees to have specific communication skills that enable them to both protect the brand and empathize with customers. These skills largely determine whether a business will recover from a crisis.
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March 2, 2021
Sharpen Communication Skills for the Best Customer Experience
Employees who know how to communicate effectively in a variety of scenarios can provide the highest levels of customer satisfaction and loyalty. The secret isn’t charm; it’s practice.
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March 2, 2021
Preventing Harassment — Go Beyond One-Time Trainings
Effective harassment training is ongoing, not one-and-done. It’s essential for companies to go beyond basic policy review and create lasting behavioral change by introducing the right conversations.
